Shipping & Delivery Times
Every Monday and Thursday our courier collects all new parcels and are we happy to pack your order for you. To guarantee minimum transit times for your trees, parcels with trees are shipped on Mondays. As soon as your order is on its way, you will receive a track and trace code by e-mail, so that you know where your parcel is. We kindly advise you to keep an eye on the tracking information. Delivery times of parcels within the Netherlands, Belgium and Germany currently vary between 2 and 4 working days. To other European countries, the shipping time is approximately 3 to 7 working days. In case of ship-to addresses with long transit times, for trees we will always use express services instead of regular parcel services.
The shipping costs depend strongly on the weight, volume and shipping address. Our website automatically calculates the shipping costs for you, if you enter your zip code and country on the shopping cart page. If you are interested in express shipping, or a product that requires pallet shipping, please let us know at [email protected] or 0031648772342 so that we can tailor a quote and organize this secure form of shipping for you.