Privacy, security and cookie policy

Here at Bonsai Plaza, we take the privacy of our customers very seriously and works with the following guidelines.

Personal information

Your privacy is important to us. We understand and respect the confidentiality of your personal information. We only collect the necessary information to process your order, to provide a good service and to keep you informed of relevant updates, tips and offers via our newsletter if you have subscribed to this. We do not share your data with third parties, unless this is necessary for processing your order (e.g. shipping) or sending out the newsletter. Your data is kept secure and we take measures to prevent unauthorized access to your information. We comply with applicable data protection laws. If you have any questions about your privacy, please feel free to contact us.


To protect your card details from interception and fraudulent use, Bonsai Plaza uses a secure payment system that complies with TLS standards. TLS is considered the most reliable and widely used encryption protocol on the Internet.


Bonsai Plaza, like almost every other website, uses cookies. Cookies are small text files that are sent to your web browser from our web server when you visit our website. These cookies are a standard internet tool and are used to improve the functionality of the website.

We use the following types of cookies:

  • Functional cookies: These cookies are necessary for the correct functioning of the website. They allow you to navigate through the pages and make use of essential features, such as placing orders. These cookies do not collect any personally identifiable information.
  • Analytical cookies: We use analytical cookies to collect anonymized statistics about the use of our website. This allows us to gain insight into the number of visitors, the pages visited and the average time spent on the website. This information helps us to improve our website and better tailor it to the needs of our users.

By continuing to use our website, you agree to the placement of functional cookies and analytical cookies on your device. You can change your cookie settings at any time via the settings of your web browser. However, please note that disabling functional cookies may affect the functionality of our website.

If you have any questions about our privacy or cookie policy, please feel free to contact us via [email protected]

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